Bowman Chevy embraces EVs despite industry setbacks

Bowman Chevy embraces EVs despite industry setbacks https://ift.tt/elGVERX

The Michigan dealership says staff training and culture leads to success with EVs.

Dealership service departments improve handling phone calls but issues remain, study finds

Dealership service departments improve handling phone calls but issues remain, study finds https://ift.tt/IJhWSse

Serra Automotive, Napleton Automotive Group top the latest Pied Piper Service Telephone Effectiveness study.

Vehicle shipments in China dip 3rd month in a row

Vehicle shipments in China dip 3rd month in a row https://ift.tt/EyA0xuf

China’s vehicle exports surged 25 percent to some 511,000 in August, the China Association of Automobile Manufacturers said, but vehicles shipped domestically slumped 10 percent to 1.94 million. 

 

Now an established luxury brand, Genesis is refining strategy to win loyal customers

Now an established luxury brand, Genesis is refining strategy to win loyal customers https://ift.tt/suUpyXF

Hyundai's premium brand expects more growth on strong product, new dedicated dealerships and a focus on loyalty.

U.S. new-vehicle market ‘stuck' as buyers wait for relief, sellers try to hang on to profits

U.S. new-vehicle market ‘stuck' as buyers wait for relief, sellers try to hang on to profits https://ift.tt/k47vBlN

The August selling rate was just 15.1 million, disappointing given the addition of the holiday weekend and a sign that cash-strapped consumers are waiting to make big purchases in uncertain times.

Toyota dealer gathering to focus on partnership, products, says brand head Dave Christ

Toyota dealer gathering to focus on partnership, products, says brand head Dave Christ https://ift.tt/smw0e6a

Toyota dealers will gather for their national dealer meeting in Las Vegas on Sept. 10-11 to discuss the Japanese brand's upcoming products and strategy, while dealers may want to question the brand about a spate of embarrassing recalls.