How are dealers and entrepreneurs making auto retail technology and innovations work despite an uneven legacy system?
Tuesday, February 28, 2023
Making technology work despite the obstacles
Monday, February 27, 2023
Auto lender American Car Center closes
Auto lender American Car Center closes a day after it pulled a $222 million bond sale from the market.
Auto lender American Car Center closes
Auto lender American Car Center closes a day after it pulled a $222 million bond sale from the market.
Sunday, February 26, 2023
Study reveals buyers' plans for next car deal
Vehicles with desirable features still exist in the sub-$40,000 range sought by 67 percent of buyers, according to Cars.com.
Saturday, February 25, 2023
Editorial: Car warranty reimbursement battle driven by naked politics
In a growing number of states, dealer groups have turned to friendly state legislators to boost reimbursement rates from automakers on warranty service, arguing the added funds are needed to boost technician wages. But unless dealers are guaranteeing a straight pass-through, the arguments are disingenuous.
Friday, February 24, 2023
Nominate a retailer making a difference
If you know someone under age 40 who is making a big impact at a new-car dealership in the U.S., we want to know. Self-nominations are welcome.
Carvana's Q4 net loss up to $806M
Carvana closed out a difficult 2022 by further pulling back on growth endeavors, prioritizing cost cuts and trimming inventory.
Red McCombs built auto retail empire on guts and instinct
Billy Joe ‘Red' McCombs, a longtime Texas auto dealer who later built a business empire, had an 'innate ability to foresee where things are going.'
Registration is open for the 2023 Best Dealerships to Work For
We are looking for dealerships that have excelled in creating quality workplaces.
Ford, Chevy, Hyundai, Kia and Mazda dealerships sell in 3 states
Dealerships selling Ford, Chevy, Hyundai, Kia and Mazda brands sold in separate fourth-quarter transactions. The stores were in Ohio, Texas and New York.
Thursday, February 23, 2023
Mechanics Bank stops taking auto loan applications, will exit the business
Mechanics Bank of Walnut Creek, Calif., confirmed to that it is exiting its indirect auto-lending business and has stopped taking new loan applications.
Cars.com rebounds with Q4 profit, shares rise
The company expects its marketplace to see more 2023 pullback from digital dealers.
Growing number of retailers, restaurants and travel centers install EV chargers
Subway announced plans to install EV chargers and BP Products North America acquired TravelCenters of America, expanding its EV charging goals, this month.
New-vehicle retail sales to grow 7.2% in Feb., trade group predicts
Retail sales of new cars and light trucks, after sliding in January, will rise 7.2 percent in February from a year earlier due to eased coronavirus infections and more working days, the China Automobile Dealers Association predicted on Wednesday.
Wednesday, February 22, 2023
ACV Auctions narrows Q4 losses despite lower revenue
ACV Auctions Inc. said it posted a net loss of $24.5 million during the fourth quarter compared with a loss of $26.3 million during the same quarter last year. Revenues fell 2 percent to $98 million.
U.S. dealership count grew for 2nd year in a row, annual franchise report says
The number of U.S. franchised dealerships rose slightly in 2022, marking the second straight year of increases, according to an Urban Science report.
F&I tip: Leasing is fundamental
Customers are seeing the benefits of leasing and it is a great retention and customer loyalty tool for dealerships, says an F&I consultant.
Tuesday, February 21, 2023
Carvana stock gets slight respite ahead of Q4 earnings, but uncertainty remains
Carvana Co. is set to release fourth-quarter and full-year 2022 results Thursday. Analysts say investors are feeling a bit more optimistic that the online used-vehicle retailer can avoid bankruptcy.
Auto dealership retail technology is a complex puzzle to solve
The potential for innovation in the sector is enormous, but all the pieces aren't yet working smoothly together.
Bowers Automotive, Qvale Auto Group, Sewell family join $30M financing for digital consumer offering
Get Spiffy is a retail technology company targeting on-demand car care and maintenance.
Monday, February 20, 2023
Red McCombs, Texas auto dealer and sports franchise owner, dies at 95
Billy Joe "Red" McCombs, a longtime Texas auto dealer who later built a business empire, died Sunday. He was 95.
Sunday, February 19, 2023
Guest commentary: The dream of affordable EVs for everyone is a ways away
The United States is not yet ready for a full-scale implementation of electric vehicles. However, that is not to say the conversion to electric isn't a good idea.
Saturday, February 18, 2023
Lithia knocks AutoNation out of No. 1 sales ranking
Lithia Motors outsold rival AutoNation by more than 40,000 new vehicles in 2022.
Friday, February 17, 2023
Volvo dealer aims to boost presence of women in auto industry
Volvo Cars Marin has increased the percentage of women on its staff as part of an effort to improve diversity so customers feel more comfortable.
Hyundai, Stellantis, Infiniti, Lincoln, Ford and Chevy dealerships sell in 5 states
Here's a look at the deals involving import, domestic and luxury dealerships in Virginia, Texas, Indiana, Iowa and Oregon.
Thursday, February 16, 2023
BMW tops Consumer Reports 2023 brand ranking
Addressing growing pains was a deciding factor in Consumer Reports' latest rankings of automotive brands for performance, safety and reliability. Subaru, No. 1 in 2022, finished second this year.
Wednesday, February 15, 2023
One Thing We're Talking About: National right-to-repair legislation reintroduced
The legislation is supported by aftermarket groups but is opposed by most major automakers in the U.S.
Sonic Automotive sets Q4 revenue record, takes impairment hit
Sonic acquired five Black Hills Harley-Davidson locations in February 2023 after buying Horny Toad Harley-Davidson and seven Team Mancuso Powersports stores in 2022.
Former service tech faces 237 charges, accused of depositing paychecks multiple times
The service tech was charged with theft by unlawful taking, forgery and other crimes after he was accused of stealing $86,792 from Phil Fitts Ford-Lincoln in New Castle, Pa.
Lithia Motors' Q4 net income falls as quarterly, full-year revenues climb
Lithia Motors Inc.'s profit fell in the fourth quarter, but the dealership group's revenue and vehicle sales increased for both the quarter and full-year 2022 as it continued to add stores through acquisitions.
Lithia reported Wednesday that its net income dropped 15 percent to $249.9 million as revenue rose 11 percent to $6.99 billion in the fourth quarter. Net income for the full year jumped 19 percent to $1.26 billion while full-year revenue rose 24 percent to $28.23 billion — a record, according to the Medford, Ore., public retailer. While revenue and vehicle sales rose for both the quarter and the year, same-store vehicle sales were down.
"Our balance sheet is well capitalized and we're executing on the growth initiatives across our segments," Lithia CEO Bryan DeBoer said in a statement Wednesday. "With the significant capital engine we have built, we are well positioned for further consolidation in our sector."
Average gross profit per new vehicle fell 13 percent to $5,344 in the quarter, Lithia said. For the full year, however, average gross profit per new vehicle grew 24 percent to $5,816.
Average gross profit per used vehicle plunged 34 percent to $2,137 in the fourth quarter compared with the fourth quarter of 2021. For the full year, it declined 12 percent to $2,648.
Acquisition activity
Lithia said it acquired nine stores in the fourth quarter; those locations were expected to generate more than $560 million in annual revenue for the retailer. During the same period, Lithia divested four dealerships representing a combined $160 million in annual revenue. In December, Lithia bought Glenn's Freedom Chrysler-Dodge-Jeep-Ram in Lexington, Ky., southeast of Louisville. The retailer also purchased Ferrari of Denver, a dealership selling luxury and exotic brands, in December. In November, Lithia acquired Meador Chrysler-Dodge-Jeep-Ram, which it said is the second-largest CDJR store in the Dallas-Fort Worth region. In October, it bought Airstream Adventures, a collection of six RV stores on the West Coast.
In 2022 overall, Lithia acquired 31 stores representing a total of $3.5 billion in annual revenue. Lithia said that was offset by 13 sales representing $663 million in revenue.
The retailer noted that it acquired one store in February.
Lithia said it has now acquired dealerships representing $13.9 billion in annual revenue since July 2020, when it disclosed a five-year plan to reach $50 billion in annual revenue by 2025.
Lithia shares were trading down 5.9 percent at $264.59 mid-morning Wednesday.
Q4 revenue: $6.99 billion, up 11 percent from a year earlier
Q4 net income: $249.9 million, down 15 percent
Q4 adjusted net income: $251 million, down 28 percent
Q4 vehicle sales: 143,993 new and used vehicles, up 6.9 percent. Same-store sales of 127,312 new and used vehicles, down 3.2 percent.
2022 revenue: $28.23 billion, up 24 percent
2022 net income: $1.26 billion, up 19 percent
2022 adjusted net income: $1.27 billion, up 9 percent
2022 vehicle sales: 583,360 new and used vehicles, up 8.8 percent. Same-store sales of 472,415 new and used vehicles, down 7.9 percent.
Record: Full-year revenue
Ranking: Lithia ranked No. 2 on Automotive News' most recent list of the top 150 dealership groups based in the U.S., with retail sales of 260,738 new vehicles in 2021.
Tuesday, February 14, 2023
Car prices hit record high as automakers limit output
But for the typical American family, a new car is now just a distant dream.
Monday, February 13, 2023
Tesla on track to dislodge Toyota as king of California
Tesla is gaining on Toyota in California for the top sales spot as consumers switch from gas cars and hybrids to EVs. Tesla's Model 3 topped the Toyota Camry and Tesla's Model Y bested the Toyota RAV4.
Family-owned Texas dealership group buys Toyota, Honda, GM, Stellantis stores with New Mexico purchase
Casa Auto Group's third generation of family leadership takes the company across state lines for the first time in decades with the purchase of four stores in New Mexico.
Sunday, February 12, 2023
Inventories retreat slightly to 1.73 million
Inventories are down slightly but still remain significantly above where the industry was a year ago and far below where it has been historically, according to analysts' estimates.
Saturday, February 11, 2023
Editorial: Don't drive back to the bad old days of conflict
After three years of unprecedented industry prosperity, troubling signs are arising of potential conflicts between automakers and franchised dealers. Those areas of dispute should be negotiated, not forced, for the continued collective good of all.
Friday, February 10, 2023
It's not sci-fi: Hawaiian dealership group lets robots do the data-entry work
Servco Pacific uses robotic process automation, or RPA, to perform repetitive data-entry tasks for dealership employees, which reduces manual errors and frees them to perform higher-value tasks — and focus more sharply on customers.
Federal ‘right-to-repair' bill reintroduced in House
The bill — known as the Right to Equitable and Professional Auto Industry Repair Act — would require all tools and equipment, wireless transmission of repair and diagnostic data and telematics systems needed for vehicle repairs be made available to the independent repair industry.
Volvo CEO stirs up new angst among U.S. dealers
If Volvo attempts to bring its direct sales model to this side of the Atlantic, it will push U.S. retailers into a defensive posture, the brand's dealer board chief warned.
Audi, Porsche, Mercedes-Benz and Chevy dealerships sell in 4 states
The dealerships, which sold in separate transactions last year, are in Michigan, California, Washington and Illinois.
Skepticism meets Biden EV push
Dealers say they're feeling pressure from automakers to invest in EVs and the necessary infrastructure and upgrades to sell and service them. They are split on the Biden administration's strategy.
Thursday, February 9, 2023
Lithia Motors sells Detroit-area dealership, expands in Canada
Lithia Motors' activity on both sides of the dealership buy-sell market continued with a fourth-quarter store sale and a February acquisition.
California dealers see EV demand lifting 2023 sales
Tesla had the two top-selling models last year as consumers snapped up EVs, with battery-electric vehicles capturing 17 percent of the market and hybrids close behind, at 14 percent. Toyota was the No. 1 brand, followed by Tesla and Ford.
Wednesday, February 8, 2023
Minnesota Automobile Dealers Association loses court of appeals case aimed at blocking Clean Car Rule
The Minnesota Automobile Dealers Association lost a court of appeals decision aimed at blocking the state's Clean Car Rule that follows California regulations on new-vehicle emissions standards.
Minnesota's Clean Car Rule upheld
The Minnesota Automobile Dealers Association lost a court of appeals decision aimed at blocking the state's Clean Car Rule that follows California regulations on new-vehicle emissions standards.
Penske Automotive's Q4 net income declines amid record revenue
The auto retailer's fourth-quarter included higher foreign currency exchange and lower average gross profits per new vehicle and used vehicle, though higher new-vehicle sales helped generate record fourth-quarter revenue.
Tuesday, February 7, 2023
Digital retailing was not a thing the last time I bought a car
Digital changes are already transforming the auto-buying process on the front and back ends.
Matick Automotive buys Art Moran Buick-GMC in suburban Detroit
Matick Automotive Group has acquired a Buick-GMC dealership in suburban Detroit.
Sunday, February 5, 2023
Pencilwrench enables techs to write more accurate service reports
Manufacturers like the accurate and thorough explanations of repair and warranty work technicians submit using the platform Pencilwrench provides.
Dealers, focus on relationship selling
Dealers should start now to retrain salespeople in the art of relationship selling, writes an Automotive News reader in a letter to the editor.
Saturday, February 4, 2023
Obituary: Michael Hooley
Michael Hooley, 80, owner of Plantation Ford, Weston Nissan and Weston Volvo Cars in Florida, died Jan. 30.
Friday, February 3, 2023
Stellantis, Ford, GM and Mercedes-Benz dealerships trade hands in Q4
Stellantis, Ford, GM and Mercedes-Benz dealerships sold in fourth-quarter transactions across Montana, Missouri, New Jersey and Michigan.
Shift Technologies sheds East Coast stores
The retailer said its store leases, inventory and related assets in Richmond, Va., Charlottesville, Va., and Tampa, Fla., will "be assumed by a local dealership group." It did not disclose the name of the group.
Thursday, February 2, 2023
Asbury spends $2.7M in Q4 pursuing 'significant' but unconsummated acquisition
Asbury's sale of nine North Carolina dealerships in the fourth quarter also was partly agreed to in anticipation of the unconsummated acquisition.
Sony-Honda vehicles might end up with competing dealers
Sony Honda Mobility wants to challenge the status quo in automaking. That could mean its cars end up with Honda dealers' competitors.
Market contracts 35% in January, trade group estimates
Retail sales of new light vehicles in China slipped 35 percent in January from a year earlier because of the COVID pandemic, lack of incentives and fewer working days, the China Automobile Dealers Association estimates.
Canada's Go Auto buys its first U.S. dealership
Go Auto of Edmonton, Alberta, said it has acquired a joint Toyota and Mercedes-Benz dealership near Seattle in Bellingham, Wash.
Wednesday, February 1, 2023
Porsche dealers told tight supply will linger
Porsche will prioritize meeting demand for performance variants, such as the GT and GTS, across the lineup.
Fed opts for small rate hike, still expects to deliver 'ongoing increases'
"Inflation has eased somewhat but remains elevated," the U.S. central bank said in a statement that marked an explicit acknowledgement of the progress made in lowering the pace of price increases from the 40-year highs hit last year.
Service and parts forecast cloudy with a dose of confidence
Staffing issues continue to plague service and parts departments, but managers are confident of another profitable year.
Congress reintroduces bill to stop surge of catalytic converter thefts
The legislation aims to reduce catalytic converter thefts by requiring new vehicles to have the VIN stamped onto the converter, allowing law enforcement officers to link stolen parts to the originating vehicles.
Credit Acceptance income drops 42%, auto loan volume up in Q4
Credit Acceptance Corp.'s auto loan volume from dealerships rose 26 percent during the fourth quarter.