From the transition to electric power to an easing of EPA regulations and rising inventories, last week demonstrated how the industry is a study in contrasts.
Sunday, March 31, 2024
Column: Opposites attract in New York, while EV heartburn persists
Will industry learn lesson from lean inventories?
Automakers pledged to maintain lower inventories for higher profits when the production crisis abated. As the industry approaches 3 million unsold vehicles, will the lessons from that time take root? Or be ignored?
Friday, March 29, 2024
March sales look robust, thanks to incentives and inventory
Analysts see March U.S. auto sales as the best month since May 2021 because of increasing inventories — and resulting rising incentives and retreating prices.
Thursday, March 28, 2024
Electrified vehicles will account for 45% of March new-car sales, trade group predicts
Overall sales of new passenger vehicles, including sedans, crossovers, SUVs and multipurpose vehicles, will increase 3.7 percent to about 1.65 million in March, the China Passenger Car Association predicts.
Nissan taps Southeast Asia chief to lead Dongfeng JV
Nissan plans to refresh 73 percent of Nissan-badged models and roll out eight electrified vehicles, in addition to hiking Chinese exports, as part of a midterm plan to revive lagging China sales.
Wednesday, March 27, 2024
1 Thing We're Talking About: EV service visits might be more frequent than first thought, CDK survey shows
When it comes to EVs, the thinking is that with a smaller number of moving parts dealership service departments will lose revenue because of fewer owner visits. Some EV manufacturers don't even recommend a service visit in the first year.
Nio cuts Q1 sales forecast amid tepid demand
A price war started by Tesla in China last year to combat weakening demand in the region has also hit the margins of domestic EV companies including Nio.
F&I should build relationships with auto dealership sales, service departments
Auto dealership finance professionals need to be 'servant leaders' — and for other dealership departments as well as the customer, says Ascent Dealer Services CEO Adam Marburger.
Tuesday, March 26, 2024
Porsche CEO: U.S. is the backbone of the brand's sales momentum
Porsche told retailers it expects U.S. sales to improve marginally this year from a record in 2023.
Monday, March 25, 2024
Nissan eyes next-gen EVs, hybrids, 1 million more sales in broad 3-year strategy
Nissan said it will launch seven “all-new” models in the U.S. and Canada over the next three years, as part of the push. And the company pledged to refresh 78 percent of its U.S. lineup in that time.
New Nissan plan eyes next-gen EVs, hybrids, 1 million more sales
Nissan wants to boost global sales by 1 million vehicles over the next three years in a new mid-term plan that outlines the introduction of hybrid vehicles to the U.S. market, a next-generation electric vehicle development and production strategy, as well as new batteries.
Friday, March 22, 2024
Jeep Grand Cherokee defies brand's sales woes
By expanding the Grand Cherokee into a family of models that includes a three-row option and a plug-in hybrid, sales have climbed even as the brand lost customers overall.
Honda to trim U.S. dealer profit margins
The company is also making some reductions and changes in marketing, advertising and service payments as it adjusts spending for the shift to electric vehicles.
Thursday, March 21, 2024
Program that trains foster kids to be technicians expanding to Los Angeles
Petra Cares, a Houston area nonprofit training kids who age out of the foster care system to become automotive service technicians, is expanding its program to Los Angeles.
New-car sales rise 13% in first 17 days of March, trade group says
Sales of electrified vehicles surged 56 percent to around 335,000 during the period, the China Automobile Dealers Association said.
Talk to each other: How dealers can smooth tech vendor bumps
CEO Liza Borches has pursued a multiyear effort to streamline her dealership group's use of technology and make remaining vendors work better together. That included a summit of all the major players.
Tuesday, March 19, 2024
Dealerships' responses to website inquiries improving, new study shows
Pied Piper's study, released this month, ranks dealerships on a 100-point scale based on how they respond to mystery customer inquiries on their websites within 24 hours.
Monday, March 18, 2024
Technology and AI can help new and veteran F&I managers alike overcome process pain points
Higher sales volume on car dealership lots is inevitably returning. That means more deals being drafted and more customers entering the F&I office.
Franchised used car dealer sentiment lowest since pandemic, Cox survey shows
Franchised and independent dealers also reported year over year growth or stability in used-car inventory mix, Cox Automotive's latest Dealer Sentiment Index says.
Saturday, March 16, 2024
Customer experience should be prioritized
As long as there is negotiation and sales consultants being paid commission, the auto industry will have a black eye.
Friday, March 15, 2024
GM works to improve parts, accessories e-commerce
Last summer, General Motors combined separate digital storefronts — one for parts, one for vehicle accessories — into a single website for each of its four vehicle brands.
Editorial: Stair-step incentives are dead. Let them stay that way
Stair-step incentives, which were prevalent among many automakers before the pandemic, largely died when inventories shrunk. Now that inventories are growing again, automakers should bypass the temptation to resurrect the destructive sales tactic.
Thursday, March 14, 2024
Farley, top Ford execs hit road to hear dealers' concerns
The tour comes as dealer trust levels within Ford have plummeted as the company faces continued quality woes and questions over its electrification strategy.
Beijing plan to cut down payments for new cars likely to fall flat, analysts say
Regulators pitching the move as a way to boost the economy say they will set car loan terms and quotas "reasonably," but stopped short of revealing the new levels.
Used-vehicle market expands in first 2 months
Sales of used light vehicles across China rose 6.7 percent from a year earlier to surpass 2.33 million in the first two months of the year, the China Automobile Dealers Association said.
SAIC-GM vehicle shipments drop in first 2 months
SAIC-General Motors, GM’s passenger-vehicle joint venture with SAIC Motor Corp., lost more market share in China in the first two months of 2024, with wholesale deliveries dropping 60 percent to 49,500.
Wednesday, March 13, 2024
Cox: Dealers optimistic about service and parts business
Dealers remain positive about their service and parts business, though that sunny outlook was a bit less than a year ago, according to the latest Cox Automotive Dealer Sentiment Index.
Retail auto tech entrepreneur guides new mobile learning startup
Marco Schnabl is the co-founder of RockED, a mobile learning platform targeting the retail auto industry.
Tuesday, March 12, 2024
Ind. dealership group starts high school program to develop future auto technicians
Many dealerships look to community college training programs as a source of future auto mechanics. An Indiana dealership group is starting even earlier in its search — high school.
Nissan returns to sales playbook to move old Rogue supply
Nissan is offering dealers a $1,000 bonus on each 2023 Rogue sold in March if they meet their volume target, which varies by store.
Monday, March 11, 2024
Feb. vehicle shipments slip 20%, year-to-date volume up 11%
Fluctuation in January and February wholesale deliveries reflects timing of China's Lunar New Year holiday, the China Association of Automobile Manufacturers said.
Guest commentary: How captives and banks should respond to buyers' evolving tastes
A lender expanding into new product and service areas such as subscriptions has challenges integrating the new additions into their platform.
Sunday, March 10, 2024
Column: How to combat the fraud problem in the auto finance market
Automotive finance fraudsters today are armed with evolving technology and backed by crime syndicates; dealerships will need to be vigilant and innovative to keep up.
Leo Michael cartoon: Pot o' gold
The U.S. new-car dealership count in 2023 fell slightly year over year, but throughput, or the average new-vehicle sales per franchise, jumped as inventory rebounded, according to Automotive News' annual dealer census.
Friday, March 8, 2024
Vehicle subscriptions look for customers through EVs
All-electric programs have emerged as the subscription model looked like it might die out in the U.S.
Thursday, March 7, 2024
1 Thing We're Talking About: Ford, dealers invest $2 million for future service techs
Ford and its retail network are working to combat the service tech shortage by offering 400 students $5,000 each to earn their automotive tech degree or certificate.
New-car sales slump 21% in Feb., trade group estimates
Retail sales of new sedans, crossovers, SUVs and multipurpose vehicles industrywide skidded 21 percent to below 1.1 million last month, the China Automobile Dealers Association said, drawing on a preliminary tally.
Wednesday, March 6, 2024
7 key takeaways from U.S. auto sales in February
February marked the 19th consecutive month when sales increased year over year, with the SAAR topping 16 million for the fourth time in the past year.
Carvana CEO: How retailer executes eventual scale-up is crucial
Carvana CEO Ernie Garcia said the retailer is not yet leaning back into growth, but will eventually enter a transition period to do so.
F&I gross profit per vehicle down for 4 of 6 publics in Q4
Same-store finance and insurance gross profit per car sold fell at four of the top six franchised auto dealership groups in the fourth quarter compared with a year earlier. AutoNation was the only major new-vehicle public retailer to grow F&I profit per vehicle retailed in full-year results.
Monday, March 4, 2024
Dealers, lenders say AI decisioning leads to inaccurate digital auto retail quotes
Ninety percent of car dealers and lenders feel the use of artificial intelligence to evaluate consumer creditworthiness has led to shoppers receiving inaccurate initial car payment quotes, according to a December poll by auto finance software provider eLEND Solutions.
Guest commentary: Buying a car should be like boarding a plane
When airports get busy and the security line backs up, they don't skip steps. Dealerships are sometimes different. The busier they become, the more frequent some of the steps are skipped.
Sunday, March 3, 2024
2024 Automotive News Dealer Census
Some automaker initiatives to reduce store counts proved strong last year.
Friday, March 1, 2024
Jaguar assembly lines go dormant in June, but stockpile to keep dealers supplied until next year
JLR is planning a tightly managed transition from the current lineup to a new one that aims to keep Jaguar dealers from running out of new vehicles.
Audi partners with Costco on new incentive program
The specials are highest on some of the German luxury brand's electric vehicles and big sedans.