While many high school graduates will attend college in the fall, the collision repair industry reminds those unsure of their future to consider a skilled trade.
Thursday, May 30, 2024
1 Thing We're Talking About: Considering a collision repair careeer after high school
Green-minded Subaru store uses rain to power car wash
Planet Subaru has installed a pair of 800-gallon tanks in its service area that collect rainwater from the dealership roof, filter it, and use it for its customer car wash with the help of gravity.
Service & parts tip: Keys for service manager's long-term goals for department
Turning vision into reality for service managersinvolves strategic planning and consistent execution, says Corey Smith, national fixed operations training manager at EasyCare.
Wednesday, May 29, 2024
American Honda's top sales exec Mamadou Diallo exits as automaker gains ground
American Honda's senior vice president of auto sales, Mamadou Diallo, will depart and Acura head of sales Emile Korkor is returning to Honda Canada.
Napleton Automotive tops new survey on Web lead response times
Napleton Automotive topped Pied Piper's annual Web lead response time survey by relying on a centralized business development team.
Volkswagen ID7 EV, with a likely high price tag, would be tough sell, dealers say
2024 was supposed to be the year in which Volkswagen's U.S. electric vehicle offerings would have expanded from just the ID4 compact crossover to a trio of EVs. A delay is changing that.
Tuesday, May 28, 2024
Technology is essential in the fight against fraud
Harrington credits the dealership's identity verification software for giving them the tools to combat a sophisticated crime syndicate.
How long is service check-in? Customers and dealers have different answers
Dealers and consumers have different perceptions on how long check-in takes, according to a new GoMoto report.
Monday, May 27, 2024
Guest commentary: Dealerships should leverage lending partners to navigate market challenges
The right lending partners can help a wide spectrum of buyers finance their next vehicle and at the same time inject efficiency into the loan process.
Friday, May 24, 2024
Stellantis U.S. sales boss Jason Stoicevich leaves after 2 months
Stellantis has appointed Matt Thompson as senior vice president of U.S. retail sales to succeed Jason Stoicevich, who took on that role in March.
Ford may lift restrictions on which dealers can sell EVs
Ford, after 11 meetings with dealers around the U.S., plans to undo a key element of the EV certification it launched in 2022, prompting backlash and lawsuits.
Thursday, May 23, 2024
How a 4-day workweek strengthened service at a Canadian dealership
Ontario dealership uses a four-day workweek instead of five to fix a technician shortage.
1 Thing We're Talking About: Stellantis scholarships for Native American students wanting to be technicians
Stellantis will award three scholarships to qualifying Native American students in the U.S. and Canada to help them become automotive service technicians.
New-car demand remains weak in first 19 days of May, trade group says
Retail sales of new sedans, crossovers, SUVs and multipurpose vehicles industrywide dipped 5 percent year on year to some 900,000 in the first several weeks of May, the China Automobile Dealers Association said Wednesday.
Why Canadian dealers are turning to the Philippines to find service techs
To date, more than 200 Philippine technicians have started working at dealerships in Ontario. But why the focus on the Philippines?
Overheard: Setting minimum standards for service staff
Cavender Auto Group's Allie Peters talked about some recent service department initiatives on the 'What the Fixed Ops?!' podcast.
Wednesday, May 22, 2024
Transparency and flexibility key in the finance office
F&I managers should also try to present multiple financing options.
Average age of U.S. vehicles reaches new heights; total vehicles in operation continues to rise
The average age of vehicles rises to 12.6 years, and total vehicles in use increases to 286 million. The aging rate is expected to slow.
Monday, May 20, 2024
Dave Cantin Group uses AI to value dealerships
New York brokerage firm Dave Cantin Group started developing its AI-based Jump IQ software in 2022 and began testing it six months ago.
Sunday, May 19, 2024
Used-vehicle-only list: 2023 a pivotal year for Carvana, others
CarMax leads Automotive News' second tally of used vehicle-only retailers by sales volume, and Carvana recovers to keep its formidable spot on the list.
Saturday, May 18, 2024
Some used-vehicle-only retailers in the U.S. (revenue in millions)
The 25 used-vehicle-only retailers on this list collectively sold 1,530,836 retail vehicles in 2023, down 9.2 percent from 1,685,716 in 2022. The 2022 total includes 24 groups as Zoom Automotive, of Bristol, Tenn., did not report sales that year.
Thursday, May 16, 2024
Used-vehicle demand continues to rise
China’s used-vehicle market expanded 15 percent year on year to exceed 1.34 million in April, according to the tally of the China Automobile Dealers Association.
Service tip: Build strong team with training, regular check-ins
To build a high-performing team, a service manager should focus on cementing team dynamics and enhancing performance, said Corey Smith, national fixed operations training manager at EasyCare.
Cadillac expands Europe presence, takes aim at German premium rivals
The full-electric Lyriq's price is "extremely competitive" against comparable all-wheel-drive crossovers offered by BMW, Mercedes and Audi, GM Europe Managing Director Jaclyn McQuaid said.
Wednesday, May 15, 2024
F&I tip: Don't be afraid of artificial intelligence in F&I
Car dealership offices shouldn't fear artificial intelligence, says Barry Schwartz, senior director of business development at finance and insurance metrics and menu provider StoneEagle.
F&I data: Santander study finds pent-up auto demand, need for lower payments
A Santander Consumer USA survey in February found 55 percent of middle-class customers delayed a car purchase during the previous year because of cost, up 5 percentage points from the last survey.
April vehicle shipments forge ahead behind exports
Wholesale deliveries of vehicles industrywide gained 9.3 percent year on year to 2.36 million last month, the China Association of Automobile Manufacturers said this week. Exports continued to drive the shipment growth, according to the trade group’s tally.
Tuesday, May 14, 2024
Genesis dealership count triples
Genesis now has 35 exclusive storefronts across the U.S., helping to edge the premium brand away from mainstream Hyundai.
Volvo's Q1 EV sales plunge: A momentary blip or a sign its 2030 plan is in jeopardy?
Volvo EV sales in the U.S. plummeted 65 percent in the first quarter. According to Cox Automotive estimates, it was the largest year-over-year percentage decline in the luxury segment.
Friday, May 10, 2024
What will high vehicle prices and interest rates mean for the auto finance market in 2024?
Automotive News asked five auto finance experts to share their thoughts on these challenges and what affordability constraints might mean for the months ahead.
Thursday, May 9, 2024
QoreAI places ID verification process in customer's hands
The startup developed a platform that combines anti-fraud and ID verification processes typically handled by separate systems.
Wednesday, May 8, 2024
New-vehicle market contracts 2% in April
Retail sales of new sedans, crossovers, SUVs and multi-purpose vehicles industrywide dipped 2 percent year on year to below 1.59 million in April, the China Automobile Dealers Association said Wednesday.
Digital auto finance will bring efficiency and better customer experience, experts say
Using technology to improve internal efficiency and external consumer experience were key themes for panelists speaking on digital auto finance at the 2024 Auto Finance Summit East conference.
‘Black box' auto finance decisions can complicate dealer lender choice
Lenders ditching traditional rate sheets and adopting new underwriting models for considering car loan applicants presents a challenge to car dealership finance offices, leaders at FinBe USA and Axos Bank say.
Stella Automotive AI raises VC from Reynolds and Reynolds, dealerships
Stella, which makes automotive artificial intelligence technology for dealerships, secured $19.7 million.
Tuesday, May 7, 2024
Register now for the Automotive News Leading Women Conference
The May 21 event features Ford Motor Co.'s Lisa Drake and Hyundai Motor America's Tia Battle as keynote speakers.
AI-powered auto finance company LendBuzz looks to expand after 2023 boom
Lendbuzz's use of AI, neural networks and machine learning to evaluate credit applicants finds insights about risk that traditional underwriting would overlook.
Monday, May 6, 2024
Rivian to report Q1 earnings as EV maker cuts costs, prepares new models
While Rivian announced an $827 million incentive package from the state of Illinois last week, analysts still expect it to burn through billions in cash this year.
Saturday, May 4, 2024
10-day sales reports were unending battle
Keeping up with the sales numbers and getting compared to our competition every 10 days drove us nuts at Chrysler because our sales at the time were not keeping up with our competition.
Public retailers grapple with soft EV demand in Q1
All six public retailers experienced challenges with electric vehicles, but also saw opportunities.
Friday, May 3, 2024
TruCar details car-buying platform pilot; Q1 numbers improve
TrueCar CEO Jantoon Reigersman said its pilot of an enhanced TrueCar+ platform will enable a digital car buying transaction from start to finish.
Top 5 stories of the week: Asbury looks to sell dealerships; UAW threatens Stellantis stamping plant
A quick look at the top automotive stories of the week as determined by reader interest.
Thursday, May 2, 2024
Steps a new service manager should take in the first 30 days to set foundation for success
As a new service manager, the first 30 days are pivotal for laying down a strong foundation, says Corey Smith, national fixed operations training manager at EasyCare.
Sonic Automotive's EchoPark used-car business shows Q1 turnaround
Sonic Automotive President Jeff Dyke said the group won't open any EchoPark stores this year.
Wednesday, May 1, 2024
Carvana Q1 net income swings to $49 million; revenue up 17%
The online used-vehicle retailer said it sold 91,878 used vehicles in the first quarter, up 16 percent from the same period last year. Shares surged in aftermarket trading.
Fed holds rates steady, flags 'lack of further progress' on inflation
The Federal Reserve said it "does not expect it will be appropriate to reduce the target range until it has gained greater confidence that inflation is moving sustainably towards 2%."