Sunday, April 19, 2020

Lyft, Uber and their drivers are ripe for fixed ops picking, expert says

Lyft, Uber and their drivers are ripe for fixed ops picking, expert says https://ift.tt/3aiqHIx

Ride-hail drivers log hundreds of miles on the road per week. That means quicker-than-usual oil changes, tire rotations, scheduled maintenance and parts in need of repair or replacement.

"A full-time ride-share driver will easily put 1,000 miles a week on their car, which means a lot of maintenance is accelerated" says Harry Campbell, founder of industry website TheRideShareGuy.com.

Despite this, most dealership service departments have shied away from Uber and Lyft drivers. The hesitation to court ride-hail drivers may be due to unfamiliarity with ride-hail drivers' needs and older paradigms of how and when service departments operate, Campbell says. But their business is out there to capture, and — perhaps more importantly — the ride-hail companies want it.

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