F&I tip: Don't forget interest when refunding a customer if mistake made during CDK outage

F&I tip: Don't forget interest when refunding a customer if mistake made during CDK outage https://ift.tt/t7fHou5

If a dealership inadvertently overcharged a customer during the CDK outage, 'it needs to be promptly refunded to the consumer,' says Hudson Cook law firm partner Jean Noonan.