Feedback: More than half of new-car buyers want introduction to service department, but most don't get it, survey shows

Feedback: More than half of new-car buyers want introduction to service department, but most don't get it, survey shows https://ift.tt/uDpF2Ca

While 51 percent of new-vehicle buyers said it was 'very important' to meet someone from the service department, only 37 percent did, according to a recent survey.