Friday, June 24, 2022

GM investment opens UVeye tech to dealership service departments

GM investment opens UVeye tech to dealership service departments https://ift.tt/j5CDdAw

General Motors said it made an undisclosed investment in UVeye, an Israeli-based automated vehicle inspection technology developer, through its GM Ventures unit.

As part of the collaboration, announced Wednesday, GM will have access to UVeye's technology, such as an underbody scanner that can detect frame damage; a system that checks tire quality and issues such as sidewall damage; and a 360-degree detection system that checks sheet metal and other external body issues.

"We're excited to have GM as a partner. They share the same vision regarding the customer and consumer experience at the dealerships," UVeye CEO Amir Hever said. "GM has the largest dealer network, with over 4,000 dealerships, which is the largest and most significant for us as UVeye."

GM has made the technology available to purchase for its dealership network to upgrade vehicle inspection systems in service lanes. Use of the technology will not be mandatory, said Dave Marsh, GM's technical integration engineer.

"Here's the plan. Once they see it and they hear their peers talking about it, I think it's going to take care of that itself. They're going to want to adopt it," Marsh said. "We're on a journey, and certainly, I think we can get to some critical mass in a relatively short period of time."

Dealers can expect to pay a monthly service fee of "a few thousand dollars" for the technology, Hever said.

Marsh said some dealers are already using it and have found it beneficial.

"It's amazing the difference it's making from the customer experience," Marsh said. "By the time we're done, I think we're gonna mark this day, and I think we're gonna say 'They started to change the way customers are treated on the service line.' "

GM is the fourth automaker to invest in UVeye, joining Toyota, Hyundai and Volvo.

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